Ordering

1. Shop our range of mattresses, beds and bedroom essentials.
2. Choose the products that best suit your comfort and sleep needs.
3. Add your favourite products to the basket and proceed to checkout.
4. Review your order before completing your purchase.
5. Create an account for a faster and easier checkout experience.
6. Guest checkout is also available for a quick purchase.
7. Apply eligible promotions or discounts to your order.
8. Choose your preferred payment method at checkout.
9. Review your order details before placing your order.
10. Once your order is confirmed, you’ll receive an order confirmation.

Delivery

1. We offer convenient delivery options to help get your new products home.
2. Delivery options depend on your location and the products in your order.
3. Enter your delivery address to view the available options.
4. Select your preferred delivery option during checkout.
5. Delivery costs are calculated based on your order and location.
6. Some products may have different delivery timeframes.
7. You can review your delivery details before placing your order.
8. Make sure your delivery address is accurate and complete.
9. We’ll provide relevant delivery information once your order is confirmed.
10. Our delivery team will help get your new bedroom products to you safely.

Assembly

2. Our assembly service can help make setting up your new products easier.
3. Selected products may be eligible for professional assembly.
4. Assembly availability depends on your location and product.
5. You can check available assembly options during the ordering process.
6. Our team can help assemble eligible beds and bedroom furniture.
7. Make sure you have enough space available before delivery.
8. Follow the product instructions when assembly is completed independently.
9. Professional assembly can save you time and effort.
10. Check the assembly details for your specific product before ordering.
11. Enjoy your new bedroom setup without the hassle of doing it all yourself.

Returns & warranty

1. We want you to feel confident about your purchase from Forty Winks.
2. Our returns policy explains when and how products can be returned.
3. Return eligibility may vary depending on the product and circumstances.
4. Keep your order details and proof of purchase for any return request.
5. Our warranty provides coverage for eligible products and manufacturing issues.
6. Warranty terms and conditions vary depending on the product.
7. Contact our team if you need assistance with a return or warranty claim.
8. We’ll guide you through the relevant process and requirements.
9. Always check the applicable returns and warranty terms before purchasing.
10. Our team is here to help with any questions about your purchase.