Frequently asked questions
Answers to the questions our stores hear most often — delivery and orders, Forty Winks itself, and the Qantas Frequent Flyer Program. Can't find what you need? Your local store is happy to help.
Due to the nature of bulky goods and potential construction time, delivery times will vary depending on the product and product availability. If you're purchasing in-store, we will advise you of an estimated delivery time at the time of purchase. If you're purchasing online, a Forty Winks representative will be in touch once your order has been placed. Our delivery estimates are based on business days and exclude public holidays. Delivery times may also change due to:
changes in supply
warehousing locations
public holidays
events beyond our control.
We only deliver to locations where we have an available delivery service. You may also receive multiple deliveries for your order.
Haven't received your order?
We make every effort to deliver your order according to the estimated delivery times provided. Contact the store you placed your order with, or our National Service Centre. Contact us
Forty Winks offers a range of interest free and buy now, pay later options so you can spread the cost of your purchase. The provider you choose sets the approval criteria, the repayment period and any fees, so read their terms before you apply.
For the current options and their conditions, see our finance options page, or ask the team in your nearest store.
Australian beds come in Single, King Single, Double, Queen, King and Super King. Sizes are standardised, but the height of a mattress varies a lot between models, which is worth checking against your bed frame and bedding.
Our mattress size guide shows each size to scale, and how much space you would have left to walk around the bed in your room.
Use the store finder to search by suburb or postcode. Each store page lists its address, phone number and opening hours, so you can check before you travel.
Every Forty Winks store is independently owned and operated, so stock and delivery times can differ between stores.
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We have over 100 stores across Australia, find your local
Every store is independently owned and operated. Search by suburb or postcode to find opening hours, directions and the team closest to you.